There is a lot to consider when investing in technology for your community association management company. Here are three factors to keep in mind as you evaluate your tech options.
- Ease of Use. Technology must be user-friendly. Ideally, it is intuitive and doesn’t require extensive training. The best technology allows you to jump right in and learn as you go. Identify technology offerings that are user-centric as opposed to system-centered. User-centric technology is based on the way people will use the system and creates simple paths for users to have more flexibility and control.
- Creates Efficiencies. Technology should make your teams’ jobs easier. These increased operational efficiencies will save time and money! Examine your current processes and determine when and how technology can help automate processes or eliminate repetitive tasks. Embrace comprehensive technology that does many things on one platform. Opt for technology with resident-serving features, which create better customer experiences and greater efficiencies for your business.
- Great Support. Look for a technology offering that comes with great support included. Support should be available to your team and to your end-users (residents). Ask if there is a cost for training or ongoing support. Find out what self-help resources are available. This isn’t an area you want to skimp on; top-notch support is important!
Are you looking for a communications technology option that meets all the criteria above? Contact Nabr Network! We’d love to tell you more about our solutions.