James Garner Named President of Nabr Network

Lewisville, Texas (May 30, 2018) –Nabr Network, the leading mobile and web communication system built specifically for community management companies and their associations, announced today that James Garner has been named President of Nabr Network. Prior to his role as President, Garner served as Vice President of Business Development. Garner will continue to oversee all...
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Saving Time with Self-Service Opportunities

Self-service opportunities enable residents to help themselves. Nabr Network’s HOA website and mobile app solution offers several self-service features that will empower your residents and save you time. Online Forms. Nabr Network’s dynamic forms feature allows residents to fill out forms online. Residents can easily find the forms online without contacting your office. The completed...
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Making Good Decisions on Technology Can Be a Game Changer for your Company

There is a lot to consider when investing in technology for your community association management company. Here are three factors to keep in mind as you evaluate your tech options. Ease of Use. Technology must be user-friendly. Ideally, the tech is intuitive and doesn’t require extensive training. The best technology allows you to jump right...
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HOA Account Management Software

Homeowner Member Accounts Management Made Easy

Managing large homeowner association member databases can be a massive task. If you are already using software for HOA accounting, you have likely spent a great deal of time setting these homeowner member accounts and maintaining the homeowner data. When you sign up to use Nabr Network, we want to make sure the workload for...
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10 Reasons Why Your Residents Love using their HOA Mobile App

Whether you are offering a branded mobile app with a custom name and logo, or our Nabr Network mobile app, your residents will experience several benefits from using their HOA mobile app for iPhone and Android. Here are the top 10 reasons for selecting Nabr Network’s mobile app solution to boost residents’ self-service capabilities and...
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Five Reasons Why Management Companies are Switching to Nabr Network

There has been a change in the community association management industry. Once, there were a few limited options for communications software, but now community management companies have a choice. Increasingly, management companies are choosing Nabr Network for their association communication needs. Below are five reasons why management companies are making the switch to Nabr Network....
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Four Helpful Communications Habits That You Can Adopt Today

Communication is a known challenge in the community association industry. Here are four habits that you can start working on today to improve communication with the associations you manage. Be proactive. Stop questions before they start by anticipating residents’ needs. When you proactively share HOA information, you demonstrate to residents that you take communication seriously....
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How Nabr Network’s Manager Dashboard Will Maximize Your Efficiency

Are you frustrated with having to log in and out of different websites and systems to manage your neighborhood associations? In Nabr Network you don’t have to. We’ve designed a streamlined dashboard to help community association managers work more efficiently. Here are a few of the ways our dashboard will help you work smarter. Manage...
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Three Ways to Distinguish Your Management Company

The community association management industry is highly competitive. When HOA boards are looking to make a management change, they request proposals from several companies. How do you ensure your company stands above the rest?   Demonstrate a commitment to communication and transparency. Prospective HOA boards may have been burned by management companies in the past....
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Promoting your HOA Communication Platform to Residents

“If you build it, they will come,” is not quite applicable to software. You’re one step ahead of the game by offering Nabr Network platform for the HOA communities you manage. Now the question is, how do you get the word out and boost residents’ participation? Here are a few tried and true techniques to...
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Show your HOAs the Love: Best Practices for Providing Excellent Support

At Nabr Network, we take technical support seriously. Reflecting on our support style, I’ve developed a list of support best practices. This list extends beyond technical support; it is relevant to any type of resident support you provide as a community association manager. Be proactive. Identify trends and look for ways to solve these problems...
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Creating Great Customer Service Experiences for HOAs

We all know it’s more cost-effective to retain a current client than to try to acquire a new one; however, customer churn is a struggle for many association management companies. How do you turn a current customer into a lifelong client? By offering an unmatched level of service. Creating great customer service experiences is one...
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API Easy as ABC

API is a short acronym, but many people find it is not short on confusion. APIs don’t need to be intimidating; in fact, they can greatly improve customer service and operational efficiencies. API stands for application program interface. In a nutshell, an API is a set of code and specifications that software programs use to...
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Meeting HOA Mobile App Expectations

Think about the mobile apps on your smartphone. You probably have a banking app, utilities apps, retail apps, etc. There’s an app for almost everything. We have come to expect the ease of mobile apps, but what makes them so indispensable? Here are three primary expectations we have from our mobile apps and why they...
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New Year’s Resolutions that will Advance Your CAM Company

We often think of New Year’s resolutions as a way to define personal goals for the coming year; however, your business will also benefit when you clearly identify future objectives. How do you set a company New Year’s resolution? First, decide on an area of your business that you want to improve, develop a plan...
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Holiday Communications Checklist for Community Associations

Plan community associations communications in advance for a more enjoyable holiday Holidays can be a stressful time of year for many people. There are work parties…shopping…family visits…it’s a lot to keep track of. Let’s face it, no one is taking time out of their busy holiday schedule to review associations rules and regulations. Give the...
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Make Managing HOA Amenity Reservations More Manageable!

A look at how online HOA amenities and reservations software will simplify your operations. Community developers are always looking to make their developments stand out with unique amenities. As such, the expectation level for exclusive community facilities is increasing. Managing these HOA amenities across multiple communities can be a challenge for community association managers. Using...
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Mobile Apps and Mobile Websites: What’s the Difference?

Communications have gone mobile, but what exactly does that mean? Members of the CAM industry – like yourself – are stepping up their communication game. You know you need to offer a mobile solution, but maybe you aren’t sure which mobile technology is right for the HOAs you manage. Both mobile apps and mobile websites...
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When HOA Becomes a Four-Letter Word

Winning over owners who see their HOA as a nuisance instead of an asset. Homeowners and community associations exist to benefit the owners in the association. 87% of homeowners would rate their satisfaction with their HOA as positive (65%) or neutral (22%)*; however, we seem to hear the other 13% more loudly. HOA rules and...
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Measuring Deliverability and Reach in Your HOA Communications

Transparency and open communications lead to more informed, happier homeowners. However, you have to be able to reach these homeowners for your communications efforts to be successful. Content may be King, but is totally dethroned if no one reads the content. Deliverability and reach are of equal importance as the content you are creating. Today’s...
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Go Green with HOA Communications Technology

Who else opens their mail over the recycling bin? 🙋‍ 🙋 🙋 I always open my mail over my recycling bin—I can’t wait to throw all that paper in the trash. Flyers and advertisements go straight in the bin. We’ve all come to expect junk mail, but what drives me bananas is when a company mails me information that could...
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Harnessing the Power of Resident Self-Service HOA Technology

Self-service technology empowers homeowners with information and tools to help themselves. Done correctly, self-service tools can be a simple and quick alternative to bombarding the community manager with emails and phone calls. For years, other industries have embraced this technology to achieve a high level of customer care while minimizing the need for new hires...
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Make HOA Websites Work for You

Do you remember your first time online? Or the first website you visited? I remember my family installing that ubiquitous AOL CD. We sat at the computer and listened to the electronic chatter as we were connected to the new frontier called the Internet. I remember bravely exploring the vast, new World Wide Web (before...
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Waking up from the Technical Support Nightmare

It seems that many HOA software companies have forgotten the “support” in tech support. How familiar is this scenario? You run into some technical difficulties with the HOA software needed to do your job. Dread creeps in as you realize that you’re going to need assistance with this issue. You scour the online “help” section,...
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Tools of the Trade: Increasing HOA Management Productivity

How would your management company’s profitability increase if you were able to grow the number of HOAs your company serves– without hiring new community managers? It may sound unlikely, as your staff is likely working at maximum capacity already, but it is possible with help from tech tools. To bring tech solutions into your CAM...
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Improve Your Customer Service with Nabr Network!

Nabr Network is the place for official HOA information, but it’s also a valuable resource for learning about your customers’ needs and expectations. Below are three simple tips for using Nabr Network to understand and exceed those expectations. Check out the General Channel. Not surprisingly, residents often post general questions to this channel of the Feed. Do you...
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Creating Resident Self-Service through Better User Experience

One of our main objectives at Nabr Network is to provide a convenient and self-service front-facing user experience for HOA residents. We want to provide residents a technology experience comparable to their experiences in other industries. The banking industry is a good example. Banks wholeheartedly embrace technology which facilitates ease and self-service for their customer....
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A Proactive Approach to Reducing HOA Violation Notices

There’s no shortage of discussion on the web about rules violations in homeowner and condo associations. Just search “HOAs” and you get endless links to articles, blogs, forums and rants about heavy-handed associations. As a Community Manager, you have the unfortunate task of sending violation notices and managing enforcement. Not fun at all. The fact...
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Create Great Community Communication through a Community Reporter

For the most part, HOA Board of Directors make the right decisions when it comes to their community’s business. From approving annual HOA budgets, to making decisions on repairs and prioritizing improvements, these HOA boards are the trusted individuals who look after the community assets. Besides, the board members are homeowners too, so the decisions...
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Mobilize Your Management Company with a Branded App from Nabr Network

Mobile apps are where it’s at. Move your management company into the mobile space with a branded app from Nabr Network. Contact us today to learn how a mobile app can help you grow your business!
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What is Your Brand Saying?

If you think your brand might be badmouthing your company, it’s time to give your brand a boost. When you think of the word “brand,” you may think of a name, logo, or slogan. These are all elements of a brand, but a brand is more than that. A brand is how a company presents...
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Multi-platform Notification Solutions for Effective Community Engagement

How about a community association communication software that works across all platforms: web, mobile web, and mobile apps? How about pushing automated notifications to residents by their method of choice: text, email, iOS push and Android? Nabr Network’s systems, the Community Feed and the Smart Calendar with RSVP, are integrated with the Nabr Network’s multi-platform...
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Six Ways to Take HOA Communication to the Next Level

Is your community association falling behind in its ways to get a message across to residents? Does your HOA repeatedly deal with misunderstandings, negative feedback, or low attendance rates at community gatherings? Do your residents contact the office about the same HOA code issues over and over again? Nabr Network is designed for HOAs to...
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Smart Communities… Mobile Apps

A recent report from Compuware suggests that consumer preference is strongly in favor of apps — (85%) ahead of mobile sites. Mobile apps provide so many benefits to associations and management professionals who seek to engage their residents and build a vibrant, growing community. Here are some benefits of having your own branded app for...
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Mobile Solutions For Private Neighborhood Communication

Mobile site and mobile app solutions are at the core of Nabr Network’s service offerings. Nabr Network understands that local communities need solutions that cater to the growing number of smartphone using residents, many of whom are often completely smartphone reliant for accessing the Internet. Nabr’s mobile web and app solutions let community residents easily...
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Home Security Tips for a Worry-Free Summer Vacation

Counting down the days until your summer vacation? Before you pack your bags, take some time to plan for your home’s security while you are away. Taking a few simple precautions can do wonders for your peace of mind. Hire a house-sitter. Professional house-sitters will make your home look lived in, as well as tend to...
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New Year’s Resolutions for Community Association Boards

Making your New Year’s resolutions? Why not resolve to improve your community this year? Here are eight declarations that HOA board members should consider to help ensure their term on the board is a success. I will understand my association’s governing documents (CC&Rs, bylaws, etc.). Make a point to carefully re-read your community’s governing HOA documents. Confirm that...
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Decorate for the Holidays and stay on the Nice List with your HOA

The holidays are a time of celebration and merriment. For many, a festive looking home sets the tone for parties and family gatherings. As you consider your holiday decorations, it’s important to remember that many HOAs have restrictions on outdoor décor. Doing your part to understand – and even help shape the rules – can...
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Safety Tips for a Scary Fun Halloween

Halloween is almost here! Whether you celebrate the occasion or not, you will likely find your neighborhood streets filled with candy-seeking princesses and superheroes this Halloween night. A few simple precautions on your part can go a long way in keeping these little visitors safe. Lighten up. If you are home and planning on answering the...
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Boost HOA Volunteer Engagement to Build a Stronger Community

Volunteers can have an invaluable positive impact in your HOA. Volunteerism saves your HOA money while creating a sense of true ownership and community pride. However, recruiting volunteers isn’t always an easy task. Here are a few tips to help mobilize your members. Communicate the need. A common complaint from HOA members is a lack of...
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