At Nabr Network, we believe the service we offer is as important as the technology we provide. Here are five things that make our support so special.
- Your project starts with a dedicated client services specialist (CSS). Your CSS is there to walk you through our three-phase implementation process. Implementation is easy! Your CSS does all the site set up for you, including uploading photos and documents.
- We provide training to you and your team before the site goes live. Have new hires or maybe your team just needs a refresher course? No problem! Just call your CSS and they’ll be happy to schedule an additional training call.
- Your relationship with your CSS doesn’t end at launch. Your CSS remains your point of contact for any questions that you have as you use the site. Your CSS is there to help!
- Nabr Network also offers technical support to your residents. This takes the burden off you! Our team is standing by ready to assist with password resets or login issues.
- Our feature list is always growing. As we add new features, we include documentation in our online knowledge base. The knowledge base features articles on many of the tasks you perform every day, plus step-by-step video tutorials on several key features.
In an industry where support is often lacking, we are proud to provide these layers of support to our clients.